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Transformation The biggest room in the world is the room for improvement. 2 3 370,00 ft² Scroll Down Target Operating Model Design & Implementation
Process Optimization
Programme Management/ PMO Details contact@consultgencis.com phone_in_talk Have a Question? +91 9899293686

The word ‘Transformation’ is often overused in today’s business world and can be interpreted in myriad ways by different corporates. Transformation helps address changing expectations and requirements of end customers, employees, management, and investors, essentially arising from unprecedented disruption and market turbulence. The purview of transformation has expanded from mere process transformation to business transformation, by unlocking value through a blend of processes, people, delivery, and technology and devising future operating state of the business.

Our process transformation approach is based on ‘Performance Agility and Reliability’, our DNA driving our solutions. Backed by our team of business experts and their proven track record, we design and implement ‘best-for-fit’ operating models in line with corporate strategy and industry benchmarks. Our Consultants spend time with the client to build an understanding of their businesses and strategic objectives before designing transformation road maps and measurable goals. Our team designs, develops, and implements tailored programmes covering all aspects of transformation – People, Process, Technology, Cultural fitment, Communication, Location and ensure benefits are tracked at each stream.

The idea of designing a futuristic TOM is to put businesses on a different pedestal, thereby unlocking its full value. However, understanding the rationale of the existing Operating Model and deploying a transformational industry framework tailored to the client’s requirements driving ‘Best-for-fit’ models is the priority.

Our TOM design incorporates the future growth plans of these businesses including how end customers are served and internal processes are managed and echoes corporate strategic objectives. The management is served with a holistic view of the future state that is easy to visualize and measure through business case(s). We partner with the client throughout the journey and steer them through ‘as-is’ to ‘to-be’ state, thereby delivering committed benefits.

We also manage the process of identifying and evaluating the right technology, and the business process outsourcing partner that can deliver committed productive and financial benefits.

PROCESS RE-ENGINEERING (PR)

  • Combining industry knowledge, techniques of data insights, and technology to design the ‘to-be’ processes
  • Identifying pain areas and fixing them before complete roll-out by ensuring implementation in a phased manner

TECHNOLOGY

  • Leveraging technology as a backbone for TOM to design the complete ecosystem
  • Ensuring the ecosystem integrates and optimizes resources, as well as follows complete adoption to yield defined benefits

CENTRE FOR EXCELLENCE/ SHARED SERVICES & OUTSOURCING

  • Developing and driving the essence of right-shoring across multiple business scenarios
  • Creating the blueprint analysis for ‘in-house vs outsourcing’ decisions by evaluating a comprehensive strategy
  • Building complete solutions for standardizing, consolidating, and documenting processes for shared services

Process optimization is the means and not the end. Companies struggle to keep changing or transforming processes with evolving market conditions, as their growth is typically driven by the top-line (like entering new markets, or acquisitions, etc.), and there is little focus on altering redundant existing processes. Few legacy processes might not require complete overhaul – but can be fixed through improvement or change management. Our experts try to find a quick solution wherever possible to drive transformation programmes effectively.

PROCESS STANDARDIZATION AND CONSOLIDATION

  • Developing ‘Best-for-Fit’ processes from the perspectives of consistency and consolidation to drive smooth adoption and efficiency
  • Ensuring process flows are comprehendible, thereby facilitating effective implementation

DOCUMENTATION & TRAINING

  • Creating process documentation trails to strengthen governance post transformation
  • Developing, indexing, and maintaining process maps, SOPs and workflows via KM tools
  • Facilitating accessibility and training to drive adoption and acceptance of new processes

SYSTEM INTEGRATION AND AUTOMATION

  • Identifying automation opportunities using RPA, AI, ML, etc. in legacy system due diligence
  • Ensuring such elements of automation become part of the technology ecosystem design and implementation

Programme or Project Management is the guiding light for any project. Transformation programmes fail due to wrong communication strategy and lack of cultural acceptance.
We work closely with the management in formulating and executing a clear communication strategy that drives cultural acceptance of such programmes. We run programmes in line with the client’s goals to ensure they cascade to all team members and relevant stakeholders. Our Project Managers ensure that the Governance structure are adhered to and validated, while expectations and deliverables are clearly defined and communicated at each level. Our team’s knowledge on various PMO tools gives clarity and generates the right insights.

DRIVE MULTIPLE STREAMS

  • Simultaneously driving multiple operational and financial process streams for transformation
  • Tracking project performance in line with the initial plan, including budgets allocations
  • Driving projects and programmes to meet their desired goals and reach a logical conclusion

COMMUNICATION STRATEGY

  • Developing an effective communication plan encompassing elements of both organizational and regional culture
  • Creating communication streams for all stakeholders (management, Board, employees, and clients) to drive participation

GOVERNANCE AND REPORTING

  • Creating governance and reporting frameworks that are comprehensive and transparent
  • Generating analytical insights to track programme effectiveness and reporting them to project sponsors
  • Investigating deviations and variances, and ensuring timely corrective actions

The idea of designing a futuristic TOM is to put businesses on a different pedestal, thereby unlocking its full value. However, understanding the rationale of the existing Operating Model and deploying a transformational industry framework tailored to the client’s requirements driving ‘Best-for-fit’ models is the priority.

Our TOM design incorporates the future growth plans of these businesses including how end customers are served and internal processes are managed and echoes corporate strategic objectives. The management is served with a holistic view of the future state that is easy to visualize and measure through business case(s). We partner with the client throughout the journey and steer them through ‘as-is’ to ‘to-be’ state, thereby delivering committed benefits.

We also manage the process of identifying and evaluating the right technology, and the business process outsourcing partner that can deliver committed productive and financial benefits.

PROCESS RE-ENGINEERING (PR)

 

  • Combining industry knowledge, techniques of data insights, and technology to design the ‘to-be’ processes
  • Identifying pain areas and fixing them before complete roll-out by ensuring implementation in a phased manner

TECHNOLOGY

 

  • Leveraging technology as a backbone for TOM to design the complete ecosystem
  • Ensuring the ecosystem integrates and optimizes resources, as well as follows complete adoption to yield defined benefits

CENTRE FOR EXCELLENCE/ SHARED SERVICES & OUTSOURCING

 

  • Developing and driving the essence of right-shoring across multiple business scenarios
  • Creating the blueprint analysis for ‘in-house vs outsourcing’ decisions by evaluating a comprehensive strategy
  • Building complete solutions for standardizing, consolidating, and documenting processes for shared services

Process optimization is the means and not the end. Companies struggle to keep changing or transforming processes with evolving market conditions, as their growth is typically driven by the top-line (like entering new markets, or acquisitions, etc.), and there is little focus on altering redundant existing processes. Few legacy processes might not require complete overhaul – but can be fixed through improvement or change management.Our experts try to find a quick solution wherever possible to drive transformation programmes effectively.

PROCESS STANDARDIZATION AND CONSOLIDATION

 

  • Developing ‘Best-for-Fit’ processes from the perspectives of consistency and consolidation to drive smooth adoption and efficiency
  • Ensuring process flows are comprehendible, thereby facilitating effective implementation

DOCUMENTATION & TRAINING

  • Creating process documentation trails to strengthen governance post transformation
  • Developing, indexing, and maintaining process maps, SOPs and workflows via KM tools
  • Facilitating accessibility and training to drive adoption and acceptance of new processes

SYSTEM INTEGRATION AND AUTOMATION

 

  • Identifying automation opportunities using RPA, AI, ML, etc. in legacy system due diligence
  • Ensuring such elements of automation become part of the technology ecosystem design and implementation

Programme or Project Management is the guiding light for any project. Transformation programmes fail due to wrong communication strategy and lack of cultural acceptance.
We work closely with the management in formulating and executing a clear communication strategy that drives cultural acceptance of such programmes. We run programmes in line with the client’s goals to ensure they cascade to all team members and relevant stakeholders. Our Project Managers ensure that the Governance structure are adhered to and validated, while expectations and deliverables are clearly defined and communicated at each level. Our team’s knowledge on various PMO tools gives clarity and generates the right insights.

DRIVE MULTIPLE STREAMS

 

  • Simultaneously driving multiple operational and financial process streams for transformation
  • Tracking project performance in line with the initial plan, including budgets allocations
  • Driving projects and programmes to meet their desired goals and reach a logical conclusion

COMMUNICATION STRATEGY

 

  • Developing an effective communication plan encompassing elements of both organizational and regional culture
  • Creating communication streams for all stakeholders (management, Board, employees, and clients) to drive participation

GOVERNANCE AND REPORTING

 

  • Creating governance and reporting frameworks that are comprehensive and transparent
  • Generating analytical insights to track programme effectiveness and reporting them to project sponsors
  • Investigating deviations and variances, and ensuring timely corrective actions

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